Shipping Policy

1. General Information

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund the total amount of your order using the original method of payment.

2. Delivery Locations

We ship to addresses within [list countries/regions, e.g., India, etc.]. At this time, we do not ship to P.O. boxes or military addresses.

3. Shipping Costs

Shipping costs are calculated at checkout based on the weight of your order and the delivery method. Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any such charges during checkout.

4. Delivery Timeframes

Delivery times are estimates and commence from the date of shipping, rather than the date of order. Standard delivery times are as follows:

• Domestic: [e.g., 3-7 business days]
• International: [e.g., 7-14 business days]

Delays caused by unforeseen circumstances, such as customs clearance or natural disasters, may extend these timeframes.

You have probably noticed varying estimated delivery times for sellers of the product you are interested in. Delivery times are influenced by product availability, geographic location of the Seller, your shipping destination, and the courier partner's time-to-deliver in your location.

Please enter your default pin code on the product page (you don't have to enter it every single time) to know more accurate delivery times on the product page itself.

5. Why is the CoD option not offered in my location?

Availability of CoD depends on the ability of our courier partner servicing your location to accept cash as payment at the time of delivery.

Our courier partners have limits on the cash amount payable on delivery depending on the destination, and your order value might have exceeded this limit. Please enter your pin code on the product page to check if CoD is available in your location.

6. Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to monitor your shipment’s progress.

7. Lost or Damaged Items

We are not responsible for lost or damaged items once they have been shipped. However, if your order arrives damaged, please contact us within [e.g., 24 hours] of receipt with photographs of the damage, and we will work with you to resolve the issue.

8. Does Velvique deliver internationally?

As of now, Velvique doesn't deliver items internationally.

9. Changes to This Policy

We reserve the right to update or modify this shipping policy at any time. Changes will take effect immediately upon posting to our website. It is your responsibility to review this policy periodically for updates.

10. Contact Us

For questions or concerns about this shipping policy, please contact us at:

• Email: Support@Velviquestyle.com